Service Implementation Officer

Ham

Other

Annual

Permanent


Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; o ur people make Sky a truly exciting and inclusive place to work . We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Sky Media Team What you'll do:

  • Co-ordinate with website and app product teams to ensure changes do not affect ad-serving capability (plan, test and implement).
  • Ensure sales & ad-ops are fully briefed/trained before release of new products/placements.
  • Ensure SDKs for mobile apps are implemented & maintained across mobile estate.
  • Advise on current Sky Media system infrastructure and use for future advertising technology projects.
  • T roubleshoot issues that are preventing or incorrectly ad-serving on live products and 3rd party delivery/tracking tags (HTML/JavaScript).
  • Present information & updates back to Digital Ops and the wider sales team at regular intervals
  • Ownership of Ad stack and managing configurations (Google ad manager )
  • R equirement gathering skills, and ability to translate business requirements into technical specifications
  • T eamwork, partnership, and collaborative skills, with ability to align divergent points of view and stakeholders
  • D evelop frameworks for testing for new product releases
  • D ocument product enhancements and processes and in the creations of training material. strong understanding of ad ops processes and"ability to translate business requirements to product configuration for optimum revenue generation
  • W ork with product on new features, technical functionalities; advise on best possible technical integration solutions
  • C ollaboration with developers to ensure correct implementation of products
  • E nd to end testing to ensure products are fit for release
  • T hird party ad integrations: managing relationships, technical implementation, testing
  • W ork with internal teams/ad ops to identify and develop solutions that improve processes / create efficiency
What you'll bring:
  • Specialist knowledge of the Digital advertising market
  • An understanding of Ad Ops & Tech and Online ad-serving systems (display & video), online advertising sales systems
  • understanding of inventory creation and maintenance
  • Experience of booking/process tools ( PIO ), SDKs & Mediation layers - Knowledge of digital ad-tag structure and products such as web, video, mobile, rich media types, 3rd party advertising
  • Demonstrable experience of working within digital advertising/marketing is essentia l
  • Awareness of TCF and Consent Management Platform s (CMP)
  • Strong communication skills as well as creating confluence pages and documentation on products/ platforms etc
  • Strong analytical and problem-solving skills
  • Understanding of Javascript , HTML, XML, CSS3 and cookies
  • Understanding of VAST and VPAID specs
  • Responsibility of training
  • Testing/ Proxy tools like Charles , Fiddler, and Wireshark
  • Awareness of Support processes and systems such Zendesk
  • Experience of analytical systems such as GA , Tableau , CMP
The rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special , here are just a few :
  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
Where you'll work: Osterley:Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion:

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