Position: Assistant Development Manager

Location: Brewery Wharf, Twickenham, TW1 1AA

Working Hours: Monday to Thursday (Apply online only)

Salary: 30,000 - 32,000 per annum (depending on experience)

Contract: 12 Month Fixed Term Contract

About Us:

Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.

Benefits:

• Westfield Health cashback plan
• 20 days of annual leave
• Support your career development
• Employee referral scheme
• Team Uniform
• Discretionary bonus

Job Description:

Set within the Borough of Richmond upon Thames, Brewery Wharf was originally a Royal Mail Sorting Office. Brewery Wharf now comprises 82 luxury apartments and 28 gated houses, 2 restaurants, public piazza and a cultural venue. Brewery Wharf is located on London Road, opposite Twickenham Station.

Key responsibilities include, but are not limited to:

• Responsible for the day-to-day operational running of the estate, not limited to facilities, contractor management, supervising onsite staff and ensuring the deliverance of exceptional customer service and the implementation of SOPs.
• Managing the front desk in a hands-on role, this includes concierge duties such as managing parcels, keys, resident queries and complaints.
• Carrying out health and safety inspections, daily audits, plant room checks and reporting as required, ensuring any action points are attended to in a timely manner.
• Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS).
• Ensure the communal areas, plant rooms and the estate meets all Health and Safety Standards including the cleanliness of these areas.
• Leading the onsite team, ensuring policies and procedures are being followed. Providing any additional support with training, development, guidance and reporting any issues to the relevant parties.
• To co-ordinate the testing of equipment i.e. fire alarms, PAT testing etc
• Liaise with residents and contractors regarding routine repair and maintenance requests. Monitor work to completion.
• Attending regular meetings with the client, reporting on various aspects of estate management including Health and Safety, remedials, project management, operational overview etc.
• Undertake the general duties as required from time to time commensurate with the management of residential property in accordance with industry best practise.

Please Note: Comprehensive guidance and support will be provided to ensure your success in this role.

What We Ask From You:

• Ideally you will have experience working in a similar supervisory role in the residential block property management sector.
• Excellent communication skills in both written and verbal; you will be liaising with clients, contractors, residents and stakeholders across the board.
• Strong people manager with the ability to lead and inspire a team
• Proficient IT Skills
• Strong Multi-Tasking Ability

For further details about this position or to gain deeper insights into Premier Estates, please visit our website. To contact us or make inquiries, please reach out to our recruitment team at (url removed), who will be delighted to provide additional information.

Eligibility:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. some developments vary