Are you looking for an opportunity to progress in store management?We're looking for an Assistant Store Manager to join our fashion store team in Teddington (TW11 8QZ) so we could be the perfect match!What does this role involve:As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Please note that flexibility to work different shift patterns is essential for this role.Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:Ensuring highest standard of customer serviceAchieving targetsMaintaining a high standard of visual merchandisingMaximising sales through physical and digital channelsSupporting with the recruitment and development of volunteersAchieving expectations within campaign activitiesWorking with the manager to generate stockOur stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.What are we looking for:Experience in a customer facing roleSupervisory experienceCommercially driven to encourage new ideasInclusive approach to developing teamsPassion for delivering exceptional customer service and achieving the highest retail standardsResults driven but with a recognition of right result, right way.What's important to us?At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.Why join the BHF?We have a strong culture of internal progression and will actively support you to develop your career.Our generous staff benefits include:38 days annual leave (plus the option to buy and sell leave)Wagestream - claim early access to your wages as you earn themHolistic support leave of up to 10 additional days off each yearEnhanced family policies (maternity, paternity and adoption leave25% staff discountHealth cash plan (Dental, Optical, Therapies, etc)Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)Pension with employer contribution of up to 10%Cycle to work schemeDiscounts on gym membershipsDiscounts with a wide range of retailersReady to apply?To apply, please follow these simple steps:Click the "Apply" button below.You'll be seamlessly redirected to the BHF Careers page.Complete the application form, submit your CV and upload your employment history.What do I need to know?DBS Check: Any offer of employment is subject to a satisfactory DBS checkInclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application processAct Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert earlySponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment.
