New signage has been installed at Mortlake station to help direct passengers to mental health support, following a partnership between South Western Railway (SWR), Network Rail and national charity Chasing the Stigma.

The signs feature QR codes linking directly to Hub of Hope, the UK's largest mental health support directory.

By scanning the code, passengers can quickly find local and national services, crisis support and clear guidance on where to seek help.

The initiative aims to make essential information more accessible, particularly for anyone experiencing distress or uncertainty while travelling.

It is also intended to remove some of the barriers that can prevent people from accessing the help they need.

'This is a sign' is a new campaign by Hub of Hope and partners (credit: South Western Railway).

The signage was unveiled on Wednesday, 26 November by representatives from SWR, Network Rail, Chasing the Stigma and Councillor Margaret Dane, Richmond Council's Disability Champion, who first suggested the idea.

What began as an experiment to provide immediate information for those who had witnessed traumatic incidents has now developed into a wider support tool for a range of mental health concerns.

Matt Smith, SWR's Senior Security and Strategy Manager, and Alex Moles, Wessex Route Crime Lead' said: "The Hub of Hope initiative at Mortlake station shows the railway and the local community coming together to make a difference.

"We're proud to be working alongside Councillor Dane and Chasing the Stigma to create a safer, more compassionate environment for our customers."

Group photo at the unveiling of Hub of Hope signage at Mortlake station (credit: South Western Railway).

Cllr Dane commented: "South Western Railway, in conjunction with the Hub of Hope, Network Rail and other partners have broadened my initial proposal far beyond what I had envisaged.

"The Hub of Hope signage will include mental health resource information for a wide range of mental health issues, reaching all over the country."

Andrew Coe, Project Manager at Chasing the Stigma added: "Chasing the Stigma are delighted to see the introduction of Hub of Hope signage at Mortlake Station.

"This vital initiative will continue to help people using the rail network to access over 14,000 mental health services listed on the Hub of Hope."

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