'Ask for Angela' – pubs train staff to help women in distress

By Rory Poulter

20th Jan 2022 | Local News

Staff at pubs across the borough have been trained to offer help to women in distress under the 'Ask for Angela' initiative.
Staff at pubs across the borough have been trained to offer help to women in distress under the 'Ask for Angela' initiative.

Staff at pubs across the borough have been trained to offer help to women in distress under the 'Ask for Angela' initiative.

A statement from the police said: "If you are feeling unsafe on a night-out then you can approach venue staff and ask them for 'Angela'.

"This code-phrase will indicate that you need support and a trained member of staff will come and help you.

"This might be through reuniting them with a friend, seeing them to a taxi, or by calling venue security and/or the police."

Venues that support 'Ask for Angela' have been given Welfare And Vulnerability Engagement (WAVE) training.

The training, which is delivered in a partnership by the Met's licensing officers, the group Safer Sounds and the Mayor of London, gives staff the ability to help customers who may be in a situation that makes them vulnerable or unsafe.

Officers from the South Twickenham neighbourhood policing team have recently been patrolling pubs to understand staff knowledge of the scheme.

A spokesman said: "South TW were out and about checking in on Twickenham's License Premises as part of our ongoing campaign #AskForAngela.

"All the staff spoke to knew that Angela was a safety word for I need help."

Details on how businesses can participate can be found here.

     

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