Service & Product Technician
40000 Annual
Service & Product Technician required for installation & Service of Noke projects across the UK and Europe.
Responsibilities and duties for the role will include:
• Working closely with Installers on sites to ensure the installation of Noke parts are in line with company specifications. • Help train new installers in the Noke team on Noke products. • Examine cables once they have been installed to make sure this has been correctly fitted. • Work in conjunction with the operations team to determine necessary job components and proactively correct project concerns. • Coordinate with operations to ensure Noke projects are completed in a timely manner. • Develop and maintain schedules of work and forecasts for completion projects within the timeframes. • Research and implement products, processes, and services for continuous improvements in the delivery of results. • Provide emergency response for installation and service, as requested by the customers.
Key attributes/skills and qualifications: • A minimum of 2 years working with installers and understanding installation means and methods. • Technical experience of 2 years in electronic security systems. • Possess a customer-centric attitude with the ability to collaborate. • Proficient in MS Office Suite of programs - Word, Excel, Outlook, Project. • Strong Mechanical and Technical aptitude. • Travel required. • Manually competent and awareness of manual handling. • Full driving license. • Language English with any other languages preferable. French would be valued.