Richmond
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People Advisor

Where

Twickenham

Type

Permanent

Salary

Annual

This People Advisor role provides expert guidance on employee relations, supporting managers and staff across multiple sites. You'll manage ER cases end-to-end, offer HR advice, and ensure high-quality documentation and compliance.

Client Details

This organisation operates within the not-for-profit industry and is a multi-site establishment. It is dedicated to delivering value-driven services while maintaining a supportive and professional environment.

Description

  • Serve as first point of contact for employee relations queries
  • Manage ER cases end-to-end, including absences, grievances, and disciplinaries
  • Provide guidance to managers on HR processes and best practice
  • Ensure accurate, structured meeting notes and case documentation
  • Liaise with Occupational Health and other stakeholders as required
  • Support implementation of HR policies and identify trends for improvement
  • Advise on staff training needs and provide informal coaching for managers
  • Maintain accurate HR records and reports in line with GDPR
  • Contribute to positive workplace culture and staff engagement initiatives
  • Collaborate with wider HR team to support employee experience projects
  • Promote equality, diversity, and safeguarding standards across sites

Profile

A successful People Advisor should have:

  • Minimum 2 years' HR/employee relations experience
  • Experience managing multiple ER cases simultaneously
    • Working in a high volume organisation
  • CIPD Level 5
  • Strong knowledge of employment law, absence, grievance, and disciplinary processes
  • Excellent written and verbal communication skills
  • Confident drafting formal letters and documenting outcomes
  • Ability to prioritise and manage workload effectively
  • Proactive, solutions-focused, and enjoys problem-solving
  • Collaborative team player with open-minded approach
  • Committed to continuous professional development in HR
  • Ability to remain calm and professional under pressure
  • Strong IT skills, including MS Office and HR systems
  • Understanding of GDPR, equality, diversity, and safeguarding

Job Offer

  • Permanent position within a respected not-for-profit organisation.
  • Opportunities to contribute to a meaningful mission and workforce strategy.
  • Supportive work environment focused on professional growth and development.

If you are an experienced People Advisor looking to make a difference in the not-for-profit sector, we encourage you to apply for this exciting opportunity.

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