Water supply returns across borough after power restored to treatment works

By Heather Nicholls 13th Sep 2023

Thames Water announced that the water supply is back on. (Photo Credit: Richmond Council).
Thames Water announced that the water supply is back on. (Photo Credit: Richmond Council).

Thames Water has announced that the power supply is now back on at Ashford Water Treatment Works and supplies should be starting to return across the area.

Postcodes across Twickenham and Richmond experienced no water or low pressure this morning after power was lost at Ashford Water Treatment Works, leading to some schools having to close.

The issue also had a knock-on effect at Hampton Water Treatment Works, meaning a large number of customers have been affected.

In a statement, Thames Water said: "We're really sorry for the worry and inconvenience this will have caused.

"We're working hard to get things back to normal as soon as possible, but it's likely to take some time for the supply system to refill and for water to fully return to the whole area."

Find out more details here.

     

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