A Richmond social housing association is set to receive a slice of a £2 million pot to "get landlords to listen and involve tenants in important decisions".

By the end of April, 20 new digital and on the ground projects will have launched across the country, providing "real-world fixes to issues tenants are most concerned about" – ignored repairs, poor updates, slow responses and being bounced between services.

Each project will run for 12 months to road-test bold new ideas that give tenants clearer and faster ways to talk to and influence their landlords.

Some of the funding - announced by the government this month - will go to Richmond Community Ambassadors – Making a difference locally.

The local organisation will receive £102,316 from the Social Housing Innovation Fund.

Thousands of tenants will be involved in the trials across the country.

Lords Minister for Housing and Local Government Baroness Taylor said: "We've doubled this fund to £2 million so we can ramp up practical, real-world interventions that strengthen tenants' voices and ensure they are respected and taken seriously.

"The best ideas will be rolled out nationwide and tenants will shape every step, so what we take forward genuinely works to transforms tenants' experiences."

advertisement