Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.

Key responsibilities

• Coordinate ESOL referrals, assessments, attendance and class allocations.

• Welcome service users and communicate class information and reminders.

• Induct, support and coordinate ESOL volunteers.

• Support lesson planning and learner engagement in ESOL and wider community opportunities.

• Maintain accurate, confidential records and contribute to monitoring and evaluation.

• Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed.

Person specification

Essential

• Recognised ESOL/EFL qualification or equivalent.

• Experience working with refugees, people seeking asylum or vulnerable adults.

• Strong communication, organisation and digital skills.

• Understanding of Equality and Diversity.

• Commitment to RAK s aims and values.

Desirable

• Additional community language skills

• Lived experience of migration or ESOL systems

Equality & inclusion

RAK is an equal opportunities employer and actively welcomes applications from under represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required.

Appointments subject to right to work checks and Enhanced DBS.

Closing date: 8th May 2026

Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date.